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Course Details Course Id: 349110

Delivery Method: Classroom Course
Dates: 30/05/2012 - 30/05/2012	Times: 9:00 AM - 5:00 PM

Duration:	1 day
Location:	New Horizons, Level 4, 200 Creek Street, Brisbane, QLD 4000 View map
Places:	0
RRP:	$ 475
Price:	$ 451 (Price includes GST)
Discount:	5%

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About This Training Course

In this Change Management training course, students will learn how to understand the fundamentals of managing and bringing about positive change within a business environment.

Subjects Covered

"Lesson 1: Fundamentals of change management
- Basics of change management
- Understanding levels of change
- Identifying misconceptions about change
- Importance of change
- Understanding the benefits of change
- Identifying essential areas of change
- Leading change
- Promoting successful change
- Understanding resilience

Lesson 2: Change process
- Steps of a change process
- Analyze a situation
- Understanding the aspects of change
- Choose an action
- Implement the action
- Creating a sense of urgency
- Motivating employees
- Preventing failure
- Monitor the progress

Lesson 3: Obstacles to change
- Resistance
- Resisting change
- Understanding negative reactions
- Easing the tension
- Complacency
- Identifying causes of complacency
- Crisis
- Reacting to a crisis
- Preparing for a crisis

Lesson 4: Managing change
- Creativity
- Encouraging creativity
- Commitment
- Developing commitment
- Communication
- Communicating during a change
- Demonstrating support by listening
- Controlling the grapevine

Lesson 5: Adapting to change
- Truths and misconceptions
- Identifying truths and misconceptions
- Understanding the transition process
- Factors affecting response
- Understanding response styles
- The endings phase
- Understanding the endings phase
- Managing the endings phase

Lesson 6: Coping with uncertainty
- The exploration phase
- Understanding the exploration phase
- Understanding responses
- Understanding needs
- Management of the exploration phase
- Managing uncertainty

Lesson 7: Moving forward
- The new beginnings phase
- Understanding the new beginnings phase
- Understanding needs
- Management of the new beginnings phase
- Understanding communication guidelines "